Privacy policy

Data processing
By entering the necessary information, when placing the order, the Buyer confirms that he is familiar with and agrees that the data provided by him are used so that the Seller can accept the Buyer's order in accordance with the legislative requirements of the Republic of Latvia. By entering information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail address. We take care of your privacy and personal data security. Implementing Regulation (EU) 2016/679 of the European Parliament and of the Council (April 27, 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation ), we provide you with a particularly transparent and fair processing of your personal data.

PROCESSING OF PERSONAL INFORMATION

Your personal data that we process for any particular purpose or purposes is not stored for longer than is necessary for that purpose or purposes. In any case, they are stored no longer than:

  • account data will be retained for a maximum of 3 (three) years after your last account login or your last purchase (whichever is later)
  • transaction data will be stored no longer than 10 (ten) years after the end of service provision;
  • messaging data will be stored for no longer than 3 (three) years after your last purchase (whichever date is later);
  • correspondence data will be stored for no longer than 2 (two) years after the end of the communication.

 

Despite the rules of this section, we are entitled to store your personal data if it is necessary to comply with our legal obligations.

Sometimes we cannot tell you exactly how long we will keep your personal data. For example, access data will be stored for as long as necessary for specific purposes. We are entitled to store your personal data if it is necessary to fulfill a legal obligation binding on us.

KMSMART OU branch Latvia undertakes to protect and respect your privacy. Please read this privacy statement carefully so that you know why and how we collect your data and how we will use it.

When you visit our website for the first time, we will ask you to confirm the use of cookies in accordance with the terms of this notice.

If you have any questions about how we protect your privacy, please contact us by e-mail: info@izoart.lv

We process account/order data, Account/order data may include your name/username and email address, telephone number and other data you provide during registration, as well as your purchase history. This data is obtained directly from you. We process account data to ensure the operation of the website, to be able to provide our services, to ensure the security of the website and services, and to communicate with you. The legal basis for this processing is the performance of a mutual agreement and/or the conclusion of a contract at your request, as well as our legitimate interests, namely monitoring and improving our website and services.

We process information related to the provision of our services on our website. Transaction data may include your contact information, bank account information and transaction information. Transaction data is processed to provide services as well as to keep correct records of these transactions. The legal basis for this processing is the performance of a mutual agreement and/or the conclusion of a contract at your request, as well as our legitimate interests, namely the proper administration of our website and commerce.

We may process the information you submit to sign up for our emails and newsletters. Messaging data is processed to send you relevant messages and news. The legal basis for this processing is your consent. Also, if we have already provided services on our website and you do not object, we may process messaging data based on our legitimate interests, namely to maintain and improve customer relations.

We may process information related to any communication you send us. Correspondence data may include communication content and communication-related metadata. If communication is initiated through the contact forms on our website, the website will generate correspondence-related metadata. Correspondence data is processed for the purpose of communicating with you and keeping records. The legal basis for this processing is our legitimate interests, namely, the proper management of our website and business, ensuring a unified and high-quality consulting practice, and resolving disputes between you and our employees.

We may process your personal data as stated in this notice if it is necessary to fulfill or defend legal claims, whether arising in court, administrative, or other out-of-court proceedings. The legal basis for this processing is our legitimate interests, namely, the protection and assertion of our legal rights, your legal rights, and the legal rights of others.

In addition to the specific purposes for which we are entitled to process your personal data, as mentioned above, we are also entitled to process your personal data in cases where such processing is necessary to ensure compliance with our legal obligations.

We may disclose your information to third parties in the following cases:

  • To provide services delivered by our partners. We use other companies, which may include, but are not limited to, existing or future affiliated entities, to provide joint services or specific services to us or on our behalf and to assist us in managing our business. If a service is to be delivered by our third-party partner, your information may be transferred to or made available to the third-party service provider at our request.
  • To comply with legal requirements, cooperate with law enforcement agencies, prevent criminal activities, and protect KMSMART OU Latvia branch, your and others' legitimate rights. To the extent not clearly prohibited by applicable laws, we may disclose our collected personal information without notifying you if we reasonably believe that disclosure is appropriate to:
  • (a) comply with any applicable law, regulation, legal process, or enforceable governmental request;
  • (b) cooperate with law enforcement agencies or other government agencies in the field of investigation (in such cases, the requesting law enforcement agency or government department is not required to officially notify us);
  • (c) investigate, prevent, or take action regarding potential criminal activities;
  • (d) fulfill a contract; protect and defend KMSMART OU Latvia branch, its affiliated corporate entities and their respective employees, clients, and partners, and agents, other users, and the general public rights or property;
  • (e) act in situations where there is a threat to any person's personal safety.